Satisfaction Survey Results – The Wellington
Overall, I am satisfied with the care and service...
100%
I would recommend The Wellington to family or a friend...
96%
Satisfaction Survey Results – Rockwood Place
Overall, I am satisfied with the care and service...
90%
I would recommend Rockwood Place to family or a friend...
90%
SHEPARD PARK SENIOR LIVING
WITH AN EMPHASIS ON LIVING
“Really appreciate the great care and service. Tried a number of facilities before The Alton
and you guys are the best!” Best thing: “Ability to handle challenging residents in a caring
and professional manner.”
—Resident's son
"My mom is happy for the first time in a long time. She loves the music programs and the
outings.”
—family member
“Every aspect of The Alton has been helpful to my brother. My brother is comfortable
and safe. He is treated very well. When we take my brother on a walk through The Alton
all the staff know him by name and greet him. That is really nice! We love to attend all of the
activities for the residents.”
—family member
"I like knowing my mother is in a safe and well cared for environment.”
—family member
“I feel at home. Have gained many friends. Enjoy the luncheon outings and activities”
—resident
“You do a great job and I am happy here. Best thing is the activities and caring,
friendliness of the staff.”
—resident
“Best thing the exercise program is excellent. The shuttle to stores is very helpful.
The bus to events and lunches adds some interesting activity.”
—resident
“Best things are the variety of activities, the efficient staff and the clean building.”
—family member
“Best thing is the very capable nursing and medical staff and their related assistants
who have hands-on responsibilities with resident needs in a professional manner.”
—resident
“Best thing is the community feel.”
—family member
“Rockwood Place is one of the best kept secrets in the Twin Cities! I enjoy every opportunity
to visit with the residents and find myself looking forward to popping in to say hello to
whomever is spending time in the community areas. It is a remarkable and supportive
community, and, while I don't personally live there, I feel ‘right at home’ there every time
I walk in the door.”
—Rockwood family member